Steven Keller

• Strong analytical and problem-solving skills
• OS Patches & Software Deployments (SCCM)
• Virtualization (vCenter, vMotion, ESXi, Hyper V)
• Backup and Recovery (NetBackup, Azure)
• Mixed-Platform Environments (Win, Linux, Mac)

• Programming (VBScript, PowerShell, Python)
• SNMP Monitoring and Alerting (Zenoss, SCOM)
• Software Deployments (Altiris, SCCM, SCOrch)
• LAN, WAN, VPN, MPLS Administration
• Database Management (MySQL, MS SQL)

NIKE – Portland, Oregon – Sr. IT Ops/Technical Engineer

February 2015 – Present

• Managed SCCM infrastructure for all Retail Brick and Mortar stores globally
• Deployed software patches across Japan, Europe, China, and the United States to maintain security and PCI DSS compliance
• Developed and automated scripts to upgrade systems to Aptos 6.4 in 266 retail stores
• Maintained SCCM client health and infrastructure
• Packaged and deployed software based on team criteria
• Traveled for store openings across the United States

Allied Digital Services – Portland, Oregon – Infrastructure Engineer

March 2013 – February 2015

• Coordinated site surveys and racking of new HP DL380 G8 servers
• Installed new IBM registers in Nike US retail stores
• Helped develop automation scripts for PC and register upgrades across USA, Europe, and Japan
• Used Clarify for retail ticket management

Intel Corporation – Hillsboro, Oregon – Infrastructure Engineer

September 2011 – March 2013

• Automated stress testing and migration of 3000 VMs from Sun SAN to NFS
• Replaced legacy VPNs with Aruba Networks IPsec tunnels
• Upgraded blade servers and implemented vCenter with AD integration
• Monitored infrastructure with Zenoss, handled critical alerts 24/7
• Configured NetBackup/Quantum DXi, KVM gateway, Ethernet switches, and wireless infrastructure
• Supported MySQL replication and reporting
• Supervised team during manager’s sabbatical

McAfee Inc. – Beaverton, Oregon – Systems Administrator

June 2011 – September 2011

• Deployed 300+ custom VMware hosts with various languages
• Handled physical setup and firmware updates for blade servers
• Performed verified large file transfers

Standard Printing Company – Canton, Ohio – Systems Administrator

November 2006 – May 2011

• Managed Windows, Linux, and Mac servers
• Configured firewalls and made hardware/software purchasing decisions
• Led digital printing and eMedia service expansion
• Built custom web workflows and offsite VMware datacenter
• Documented network and core services

Best Mold and Manufacturing – Akron, Ohio – Systems Administrator

January 2007 – May 2011

• Installed automated tooling and inventory systems
• Implemented digital time clocks and centralized AV
• Managed Windows Server environment and industrial RS232 communications

Quez Media Marketing – Cleveland, Ohio – Technical Consultant

January 2010 – May 2011

• Managed company network, backups, and support
• Cabled offices, quoted/purchased hardware upgrades

Reymond Products – New Philadelphia, Ohio – Technical Consultant

January 2008 – May 2011

• Handled malware removal, server upgrades, and spam filter setup
• Managed Microsoft Server and Exchange infrastructure

Chapman Industrial Construction – Dover, Ohio – Technical Consultant

January 2009 – May 2011

• Managed centralized AV, server infrastructure, and hardware upgrades
• Performed malware removal and supported Exchange systems